Managing Full Translation

A full translation job is different to extract translations:

Providers accepting this job will not make edits straight into the AcudocX system. Instead, the system allows you to upload copies of documents you have translated. For full translations, AcudocX functions like a secure file transfer platform. The customer uploads each of their files as a full translation and the translator uploads the completed files for review and then completion. If the full translation document requires your NAATI stamp, you must upload a stamped version of the completed translation. The system does not yet place a signed/dated stamp on the document for full translations.

Providers will be unable to complete the job and send it to customers until translated documents have been uploaded.

Note: New uploaded files will replace the previously uploaded files. If a customer uploads several different translation documents together as one file, the translator should upload their translation as one file.

Don’t forget to check if the customer selected postage. Our recommendation is to write the customer’s name on a new postage envelope before beginning the job, to avoid overlooking postage once the job is completed.